Challenge
A top-tier investment bank on Wall Street wanted to make strategic investments in back office technology to increase profitability. In an effort to make available in real time, mission critical data reports to the investment bank’s real estate group, the client sought to make technology-based changes to the processes that were involved in collating, parsing, analyzing, and feeding relevant data to systems that produced these data reports. The main problem the client faced was that it lacked a functional mechanism to handle millions of data fields in a timely fashion.

Tasks and Approach
We had a team of data management experts that studied the existing processes in place, and provided an overall process and data flow analysis. Consequently, we put together a team of business process and database experts to map the process flow and technology. This team performed a gap analysis. The resulting solution included technology tools to integrate the back office and front-end systems, and business rules needed to automate the processes and parse millions of data fields efficiently.

Results
The return on investment for the investment bank’s real estate group was substantial. The most obvious change was the speed with which data reports could be created. What previously took 4 hours to do was now available in a matter of minutes. Another significant impact resulted in the I/T support costs. In the first six months of business, their I/T support costs declined approximately 25%. Overall impact in the long run was more than 30%.

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