Challenge

• Manages multiple vendors to maintain administrative environment including an outsourced “data Clear-housing”
• Data integrity issues continually exists
• Employees receive inaccurate information and are denied service
• Employee benefit and administration costs are skyrocketing
• Consolidating payroll onto one platform
• Assess market solutions in streamlining administrative practices while minimizing costs

Tasks and Approach

• Benchmark companies’ sourcing strategies that are in similar size and complexity
• Provide technology, vendor, and data flow interface diagrams of study group.
• Identify strengths and weaknesses of each environment
• Provide sourcing recommendations

Results

• Benchmark provides optimal environment for DC, DB, and H&W administration including vendors, technology, and data interface flows.
• Recommended sourcing solution leverages existing technologies and reduces current costs
• Sourcing strategy and requirements provides roadmap for Request for Proposal process
• Benchmark study provides business case information to support budgeting requests

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